Phillip M
17:02 19 Jul 19
AAA and back logged. Will come back another time, attempt discounted services. Willing to edit review. AAA recommended service centers not going well this Summer 2019, one tow company said I was out of range, and wanted to charge me $400 dollars. But Page, Az. range, company from Flagstaff, very helpful "Tow Rite". I guess every one is breaking down, or on road trips? Recommended by "Tow Rite," AAA driver, Flagstaff, Arizona.read more
A.N.
21:55 10 Jul 19
Excellent service. I was able to get my car's major problem fixed in a day, and at an amazing price! The staff is very friendly. I can't emphasize how happy I am with University Auto.read more
Andrew Haehn
17:51 09 Jul 19
Poor customer service.
I tried to call and ask for an estimate for a brake change, but was told they could not do quotes over the phone and would need to come in. Okay, I thought, weird but whatever. I work close by so I walked over on my lunch to inquire.
I again talk with the service lady about a brake pads and rotors change estimate. She proceeded to say I'd need to schedule an appointment and have someone look at the vehicle to get a quote.
Very perplexed, I say I only need a ball park estimate for this standard maintenance request. Annoyed, she finally asked the service manager for an estimate and he says $900 for both axles.
I'm sure he quoted that outrageous cost to get me to leave. It must be nice to be so busy that you can mistreat prospective customers. I wish them the best with these type of business practices.
A lot friendlier (and cheaper) shops in town than this place. 1/5.read more
manchame92
22:20 03 Jul 19
I was going cross-country from Los Angeles to Atlanta Georgia, when I proceeded to break down in Flagstaff Arizona. I was very upset call the closest mechanic shop to me. They told me they were available to look at my car. Once I took it they immediately diagnosed it. Tell me what the problem was and told me it might take till Monday to get the part, since the park was in Phoenix. I suggested if it was possible for me to pick up my own part so it was available for pickup before Sunday. They said if I was willing to go that they would wait for me and try to get me running on Friday. So I went brought the park back an hour before they closed unfortunately my engine had a misfire.the mechanic didn't want to let me go because he didn't feel right leaving me the vehicle in that condition. Told me he would have come in Saturday go on his day off and fix the car. So I decided to wait when I picked up the car Saturday it ran smooth and the mechanic told me I'd have improvement in mpg. Which I did . I couldn't have broken down in a better place I really stress this considering driving cross-country.
Thank you !read more
Sophia Kreide
18:30 17 Jun 19
The guys at University Auto were total lifesavers during a recent road trip through Flagstaff! My temperature gauge had malfunctioned on the long grade up from Phoenix, and I was towed in to the shop. They were super friendly, transparent and efficient! They fit me in first thing the next morning, gave me an accurate diagnosis and a fair price, and managed to get the work done that same day, sending me on my trip with only one day of time lost. The repairs have held up well, even through the Rockies and 4,000 miles of desert, and I am enjoying much-improved gas mileage. Overall, I was very happy with my experience and would definitely recommend taking your car here!read more
Chris Bigelow
14:20 10 Jun 19
I was traveling and had an issue with my car. They were very professional and fixed my car when they said they would. This may be the first time my bill was lower then the estimate due to their honesty and the job not being as big as originally thought. i highly recommend University Auto to anyone in need of servicing their vehicle.read more
Chelsea Gifford
20:31 05 Jun 19
The staff members here are extremely polite, professional, and helpful. They were able to help fix my AC unit in a timely manner at a reasonable cost. I will be returning for any future repairs my car may need.read more
Rebecca Tupper
04:16 05 Jun 19
Going to University Auto Repair proved to be a very positive experience. They were able to figure out what was wrong with my car and get the parts in by the next morning to fix it. I noticed a difference in the way my car ran immediately. They also have great customer service. They checked in with me a week later to ask me if my car was running smoothly after my visit. This sort of service is what will keep me coming back to them in the future.read more
Kelby Seyl
23:41 29 May 19
My experience with University Auto Repair was great! We were on our way to Lake Powell when we had some unexpected vehicle issues. University Auto Repair was able to get us back on the road much quicker than I had anticipated. I would highly recommend them to anybody.read more
Angela Elgin
01:37 24 May 19
These guys got my truck in and out in no time! I had no idea what was going on, but they fixed it quickly and didn’t try to over sell me on things I didn’t need. They were so friendly too! I’ll definitely come back to University Auto the next time my truck needs some help.read more
Brent Kickbush
00:57 16 May 19
I had to make a unexpected stop while traveling through the area. I was met with a very friendly and professional group. They work me in even though they were busy. They did a wonderful job I'm extremely satisfied. I think possibly it's been the best shop I've ever been to. No need for anybody to go anyplace else thanks again University Auto Repairread more
Melisa Lundy
17:11 08 May 19
The whole crew at University Auto was great to work with. They were quick, solved every problem my car was having (which was a lot) and had great communication throughout the entire process. I highly recommend!read more
David Hill
15:55 03 May 19
These guys are super great. I was traveling through town and had a small light issue with my car. They came out and fixed my problem in 10 minutes. For someone that they will probably never see again they were great. Highly recommended!!!read more
Tyler Eidemiller
01:03 22 Apr 19
Everytime I go to University Auto Repair, I am always greeted with excellent customer service and great conversation. The repairs are always quality and durable with attention to detail. I never have a complaint when it comes to the operations and customer service of the business. Even when the repairs have been finished, they contact you just to check-up and make sure everything was up-to-par. I would highly recommend doing business at this mechanic shop.read more
Joe Venuti
18:09 05 Apr 19
I just had a great experience at University Auto with my 1996 F350 truck. They performed a complete tune-up and service of the truck .
They were thorough and very good about keeping me updated and recommendations for what might be needed.
I have been bringing my vehicles to University for many years and have been very satisfied with their workmanshipread more
Darienn Ramos
01:15 05 Apr 19
University Auto Repair Shop is the first repair shop that I took my car for repairs, and it was the best decision I made! My fiancé and I just moved here from out of state and on our way to Flagstaff, we were googling reviews for the best auto repair shop in town, and University Auto Repair Shop is certainly it! Look no further, give them a try! Their customer service is the best of the best out there! Josh was very nice and warming and welcoming! They fixed my car in a flash. 100/10.read more
Tad Butitta
15:00 28 Mar 19
I was traveling through flagstaff and needed service. I googled auto repair and ended up at university because of their great reviews. I was not disappointed! This is a beautiful and clean facility, they have a super friendly staff, and they got me in without an appointment, even tho they seemed very busy. Thank you!read more
Richard Weis
20:56 27 Mar 19
My mother was traveling through Flagstaff when her check engine light came on. She called me and I found University Auto Repair. My mother said Damon was very polite and he got her car inspected quickly. They found and resolved a simple issue within an hour. I am so happy that there are honest people out there.
Thank you Damon!read more
maddy lynn
22:35 25 Mar 19
This is the best auto repair shop in flagstaff Arizona, the customer service is absolutely amazing they are very helpful and they got my car fixed without any problems. The technicians are amazing at their job I guarantee you this is the best auto repair shop you will ever go to! I was treated with respect and they knew exactly what to do and how to help me, they got right on to fixing my car and got it fixed without any problems. They are absolutely perfect I will differently be making university auto my go to whenever I need work done on my car. Pay a visit to this place you won’t regret it I promise you that!!read more